I WAS a long time customer of WNT since 2001. Through the years I have brought all of my vehicles here for service. I have always been very happy with their quality of service and honesty. Over the years, I have recommended WNT to many friends who have asked about a reputable repair shop. They have always taken care of me and gotten me in, even when they are busy. Today, I took my sons 2009 Subaru Impreza in for an oil change. Got a call to replace the air filters. Approved it as I always have for all of my vehicles. Today, I was charged $78 for an engine and cabin filter replacement!!! $33 and $38, respectively. That is over 100% mark up. I looked back at all my past service records and receipts and never paid anywhere close to those prices even for my much newer vehicles. Called the shop back and spoke to Jason. Was told prices have gone up. Asked to have the owner call me back to talk about the price. Owners response to Jason was to have me come back in to remove the new filters and I can have the old filters from the garbage and I can replace them myself. Absolutely unbelievable. If they are price gouging on air filters, what else are they hiding in their prices. I definitely will not be back.